Privacy policy

**Privacy Policy**

This Privacy Policy outlines how Maha Pret (referred to as "we" or the "Site") collects, utilizes, and discloses your Personal Information when you visit our website or make a purchase.

**Collecting Personal Information**

When you interact with our Site, we gather specific information about your device, your interactions with the Site, and details required for order processing. We may also collect additional data if you reach out to us for customer support. In this Privacy Policy, "Personal Information" refers to information that uniquely identifies an individual. Here's what Personal Information we collect and why:

- **Device Information:**
- *Examples of Personal Information collected:* web browser version, IP address, time zone, cookie data, viewed products/sites, search terms, and Site interaction.
- *Purpose of collection:* to optimize the Site's performance and conduct analytics to enhance user experience.
- *Source of collection:* gathered automatically through cookies, log files, web beacons, tags, or pixels.
- *Disclosure for business purposes:* shared with our processor, Shopify, and for specific marketing/branding activities on our social media channels.

- **Order Information:**
- *Examples of Personal Information collected:* name, billing address, shipping address, payment information (including credit card numbers, JazzCash numbers, easypaisa numbers), email address, and phone number.
- *Purpose of collection:* to fulfill our contractual obligations, process payments, facilitate shipping, provide invoices, and communicate with you. We also use this information to screen orders for potential risks or fraud and, with your consent, share product or service-related information.
- *Source of collection:* directly collected from you.
- *Disclosure for business purposes:* shared with our processor Shopify and for specific marketing/branding activities on our social media channels.

- **Customer Support Information:**
- *Examples of Personal Information collected:* name, billing address, shipping address, payment information (including credit card numbers, JazzCash numbers, easypaisa numbers), email address, and phone number.
- *Purpose of collection:* to provide customer support.
- *Source of collection:* collected directly from you.
- *Disclosure for business purposes:* shared with our processor Shopify and for specific marketing/branding activities on our social media channels.

**Minors**

Our Site is not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request its deletion.

**Sharing Personal Information**

We share your Personal Information with service providers to facilitate our services and fulfill our contracts with you. For example:

- We use Shopify to power our online store. You can review how Shopify uses your Personal Information [here](https://www.shopify.com/legal/privacy).
- We may disclose your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

**Behavioral Advertising**

As mentioned earlier, we use your Personal Information to deliver targeted advertisements and marketing communications that may interest you. For instance:

- We employ Google Analytics to understand how our customers use the Site. Learn more about how Google uses your Personal Information [here](https://policies.google.com/privacy?hl=en). You can also opt-out of Google Analytics [here](https://tools.google.com/dlpage/gaoptout).
- We share information regarding your Site usage, purchases, and ad interactions with our advertising partners. Some of this data is shared directly, and in some cases, it's shared through cookies or similar technologies.

To opt out of targeted advertising, you can use the following links:

- [FACEBOOK - Ad Preferences](https://www.facebook.com/settings/?tab=ads)
- [GOOGLE - Ad Settings](https://www.google.com/settings/ads/anonymous)
- [BING - Ad Settings](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)
- Additionally, you can opt out of some services through the [Digital Advertising Alliance’s opt-out portal](http://optout.aboutads.info/).

**Using Personal Information**

We use your Personal Information to provide our services, which includes offering products for sale, processing payments, order fulfillment, and keeping you informed about our offerings.

**Lawful Basis**

Under the General Data Protection Regulation (GDPR), if you are an EEA resident, we process your Personal Information under various lawful bases, including your consent, performance of contracts, legal obligations, vital interests, tasks in the public interest, and our legitimate interests.

**Retention**

We retain your Personal Information for our records when you place an order through the Site, unless you request its erasure. For more information on your right to erasure, refer to the 'Your Rights' section below.

**Automatic Decision-Making**

We do not engage in fully automated decision-making with a significant legal effect based on customer data. Shopify, our processor, uses limited automated decision-making to prevent fraud, which does not have a significant legal impact on you.

**GDPR**

If you are an EEA resident, you have rights to access, port, correct, update, or erase your Personal Information held by us. Contact us using the information below to exercise these rights. Your Personal Information is initially processed in Ireland and may be transferred outside Europe for storage and further processing, including to Canada and the United States. For GDPR-compliant data transfer information, refer to Shopify’s GDPR Whitepaper [here](https://help.shopify.com/en/manual/your-account/privacy/GDPR).

**Cookies**

Cookies enhance your browsing experience by remembering your actions and preferences. They provide insights into website usage. We use various cookies, including functional, performance, advertising, and social media or content cookies. Here are some examples:

- **Cookies Necessary for the Functioning of the Store:**
- Examples include cookies like _ab, _secure_session_id, cart, and more.
- **Reporting and Analytics Cookies:**
- These include cookies like _tracking_consent, _landing_page, _orig_referrer, _s, _shopify_fs, and others.

Cookies can be "persistent" (lasting until you delete them) or "session" (lasting until you stop browsing). You can manage cookies through your browser settings, but note that blocking cookies may affect your user experience. Visit www.allaboutcookies.org for guidance.

**Do Not Track**

Our practices do not change based on "Do Not Track" signals from browsers, as there is no consistent industry standard for responding to these signals.

**Changes**

We may update this Privacy Policy for operational, legal, or regulatory reasons. Check this page periodically for changes.

**Contact**

For questions, complaints, or more information about our privacy practices, contact us at mahapret1@gmail.com.

*Last updated: Sep 25, 2023*