Refund policy

**Exchange & Return Policy at Maha Pret**

We want you to love your Maha Pret purchase. Here's our policy:


**Exchange Within 7 Days:**  

You can exchange any product within 7 days if:
1. The item is damaged or defective upon delivery.
2. The item doesn't match the original product specifications.

**How to Claim:**

1. Email photographic evidence of the defective item to mahapret1@gmail.com
2. Or call us between 09:00 AM to 06:00 PM (Monday to Friday) at : 0318-4364099
3. Notify us within 3 days of delivery.
4. If your claim is approved, return the product to Maha Pret within 7 days.

*Please note that approved claims will have return delivery charges covered by the customer.

*Exchange products at any of our retail stores within 7 days from the delivery date.

*No exchanges or refunds are offered on sale items. 

*No exchanges or refunds on Mah E Ramzan 

**Refunds:**

We typically do not offer refunds. However, exceptions may apply if the product is out of stock. Shipping and handling costs are non-refundable. Please allow 7 working days for return and refund processing.

**Order Cancellation:**

You can cancel your order anytime before it's processed. Maha Pret may cancel orders for various reasons, such as item unavailability, pricing errors, or payment issues.

**Disclaimer:**

Maha Pret reserves the right to deny any claim if the product is damaged or if any components are missing from the package, including price tags, labels, original packaging, freebies, and accessories.

*This policy applies to COD (Cash on Delivery) orders only.